Last Updated: April 17, 2026
Okla-Home Heating & Cooling ("we," "our," or "us") is a family-owned HVAC contractor based in Broken Arrow, Oklahoma (CIB License #151917). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.calloklahome.com, contact us, or use our services.
We collect personal information that you voluntarily provide to us when you:
This information may include your full name, service address, billing address, email address, phone number, equipment details, photos of your HVAC system, and any notes you provide about the issue you are experiencing. For financing applications, our lending partners collect additional information directly from you (we do not store full Social Security numbers or full credit card details on our servers).
When you visit our website, we and our analytics providers automatically collect certain information including IP address, browser type, device type, pages viewed, referring URL, and approximate location. This is collected via cookies, server logs, and similar technologies, including Google Analytics.
We use the information we collect to:
By providing your phone number, you consent to receive service-related text messages from Okla-Home Heating & Cooling, including appointment confirmations, technician en-route notifications, and follow-ups. Message and data rates may apply. You may opt out at any time by replying STOP. We do not sell or share mobile opt-in data with third parties for their marketing purposes.
We do not sell, rent, or trade your personal information. We share information only with:
All third-party service providers are contractually required to keep your information confidential and use it only for the purposes we specify.
We implement reasonable technical and organizational safeguards to protect your personal information, including encrypted transmission (HTTPS/TLS), access controls, and secure third-party processors for payments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain customer records (service history, invoices, warranty information) for as long as you remain a customer and for a minimum of seven (7) years afterward to comply with Oklahoma tax, warranty, and licensing requirements. Marketing contact information is retained until you unsubscribe.
You have the right to:
To exercise any of these rights, contact us using the information at the bottom of this page. We will respond within 30 days.
Our website uses cookies and similar technologies to remember preferences, measure traffic via Google Analytics, and improve our marketing. You can disable cookies through your browser settings, though some site features may not function correctly. We honor "Do Not Track" browser signals where technically feasible.
Our website may link to third-party sites such as Google Reviews, Facebook, financing partners, and equipment manufacturers. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Our services are intended for adults age 18 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated more prominently when appropriate.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: